Frequently Asked Questions
Everything you need to know about your BOMBEX beauty experience.
Are BOMBEX products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All BOMBEX products are 100% cruelty-free and we offer a wide range of vegan-certified formulas.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return unused or gently used products for a full refund or exchange.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
Do you offer professional discounts?
Yes, we have a BOMBEX Pro program for certified makeup artists and industry professionals. You can apply through our 'Pro' page to receive exclusive discounts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.